Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

Please Note:- Changes to the Foodbank during the Covid-19 crisis

Covid-19 Update

In response to the Covid-19 pandemic, the Forest Foodbank is changing how food is being distributed to those in financial crisis. This will remain in force until further notice at which point we will return to our normal operation run from our 3 distribution centres.

With effect from Friday 27th March 2020, the Forest Foodbank will operate a delivery service. This service is to protect everyone from close contact during the period of this pandemic.

With effect from Monday 2nd November 2020 the Forest Foodbank will be operating a daily helpline for people who need a food parcel.  The lines will be open from 9.30am – 11.30am Monday to Friday.  The number to call is


Please note that calls to these phone lines outside of the times specified will not be answered.

The operator will ask questions regarding details of the claimant. All calls are strictly confidential and operators have signed a non-disclosure agreement and we comply with data protection legislation.

Our volunteer drivers will be delivering as follows:-

Monday – Postcode GL16

Tuesday – Postcode GL14 and GL17

Wednesday – Postcode GL15

Thursday – Postcode GL14, GL16 & GL17

Friday – Postcode GL15

The parcel will be left on the doorstep and our driver will knock but will not have any contact with the person receiving the food. It is up to the individual to be at home to receive the parcel, if not, it will be left at the door.

PLEASE NOTE: This service is for people in financial crisis who can’t afford to buy food. It is not intended for people who are self-isolating but can afford food. In those cases please contact the Gloucestershire Community Help Hub on 01452 583519 for support.

Please bear in mind that this is a new process run by volunteers so please bear with us

The Forest Foodbank would like to thank all volunteers, donors, and the Lydney Town Council for their support during this difficult period.


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