Covid-19 Update
In response to the Covid-19 pandemic, the Forest Foodbank is changing how food is being distributed to those in financial crisis. This will remain in force until further notice at which point we will return to our normal operation run from our 3 distribution centres.
With effect from Friday 27th March 2020, the Forest Foodbank will operate a delivery service. This service is to protect everyone from close contact during the period of this pandemic.
In addition to the delivery service, Lydney Town Council have agreed to act as a partner to the Forest Foodbank and will run a collection point for people who are not in self-isolation. This will operate from the Lydney Community Centre, Naas Lane, GL15 5AT between 2-4pm on Thursdays. These food parcels need to be reserved by following the process below.
There will be dedicated phone lines for all food requests either from people needing food or for agencies helping those in need. These phone lines are set up for the following post code areas.
GL15 – 07391 001217 – Line open 2pm-4pm Wednesdays
GL16 –– 07387 502240 Line open 2pm-4pm Mondays
GL14 & GL17 – 07553 611294 – Line open 9.30am -11.30am Fridays
Please note that calls to these phone lines outside of the times specified will not be answered.
The operator will ask questions regarding details of the claimant. All calls are strictly confidential and operators have signed a non-disclosure agreement and we comply with data protection legislation.
We will aim to deliver food parcels within 24 hours of the request. This will be dependent on the number requests made during each session. It may take a longer during periods of high demand.
The parcel will be left on the doorstep and our driver will knock but will not have any contact with the person receiving the food. It is up to the individual to be at home to receive the parcel, if not, it will be left at the door.
PLEASE NOTE: This service is for people in financial crisis who can’t afford to buy food. It is not intended for people who are self-isolating but can afford food. In those cases please contact the Gloucestershire Community Help Hub on 01452 583519 for support.
https://www.gloucestershire.gov.uk/gloucestershires-community-help-hub
Please bear in mind that this is a new process run by volunteers so please bear with us
The Forest Foodbank would like to thank all volunteers, donors, and the Lydney Town Council for their support during this difficult period.
